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SUPPORT INFORMATION & OPTIONS

If you still have problems, please let us know, by sending an email to [email protected]. Thank you!

SUPPORT HOURS

Mon-Fri 9:00AM - 6:00PM
Sat - 9:00AM-12:00PM
Sundays by appointment only.

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LANT3K pronounced as /lanˈtek/. As a technology start-up we wanted to have a bit of fun with the orthography in our company name, using a substitution of the number 3 to represent the letter e. It is based on Leetspeak and is mostly referred to as an alpha-numeric brand name.

A Lan stands for local area network and is typically a computer network that spans a relatively small area like an office or building which may also be spread over several locations. This is our main customer base, smaller organisations employing less than 50 employees.

Tek is short for technicians.

Lant3k IT solutions Pty Ltd was born in 2013 as a partnership between the two managing directors, who’ve been friends for about 15 years and later converted into a company. Both emigrated to Australia as International Students studying in Melbourne and after working in the local IT industry, they saw a gap in the non-for-profit sector and small and medium enterprises (SMEs), as there weren’t many IT companies who understood the sector and provided affordable professional IT services; mostly having to resort to the break/fix model occasionally calling upon IT when something went wrong.

Lant3k provides professional managed IT services to SMEs with a preferential rate given to eligible not-for-profits to ensure that smaller organisations can afford leading- and cutting-edge technologies embracing Cloud computing e.g. O365, Microsoft Azure or Gmail for business.

Smaller organisations don't always have the budgets to hire their own IT staff. But like any business, you still need these services to build and maintain your networks, computer systems, and other vital equipment. That's where Lant3k comes in. We partner with non-profits and small businesses to provide you with the managed IT services and consulting that you need to do what you do best.

A managed IT service ensures an effective transfer of the burden of maintaining IT from the customer to us. In this relationship, you, as our customer benefit from predictable pricing and the ability to focus on core business concerns rather than IT management chores.

Depending on your size, we can agree on either per-device, per-user or an all-inclusive pricing model charged fortnightly, monthly or bi-yearly.

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